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Store Policies

RETURN POLICY RETURNING MERCHANDISE Conditions applicable to all Servos and Stuff product returns RETURNS MUST INCLUDE A NOTE WITH THE FOLLOWING INFORMATION: 1. Your name 2. Your address 3. The sales receipt number 4. Your phone number 5. Explanation of the problem 6. Explanation of what you would like us to do RETURNS THAT DO NOT INCLUDE THIS INFORMATION WILL NOT BE ACCEPTED. (Product that arrives with no contact information, just returned product will be discarded) · The item(s) must have been purchased from Servos and Stuff within the last 30-Days. · The item(s) is 100% complete and in new and unused condition. Mounting the parts, installing the parts in a model, ¿hacking¿ or modifying the parts, installing software, and discarding the packing materials are some examples of what constitutes as used merchandise. · We do not accept returns via COD or billed to Servos and Stuff in any way. · Shipping charges for returns are not refundable. Customer is responsible for shipping charges and risk of loss on all return shipments. We highly recommend using a reputable shipping carrier capable of providing proof of delivery, as well as properly packing your return shipment. We also recommend insuring large items against loss or damage during shipment. · Any additional shipments from Servos and Stuff, due to exchanges, will be shipped at the customer¿s expense. Servos and Stuff¿s free shipping policy applies to the original order only. · For quicker service, please include a note with any returned items stating what the issue is and what action needs to be taken.

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